By “personal information” we mean all information that identifies or may identify you.
We are committed to protecting and respecting your privacy. We collect, store and use personal information in accordance with the Data Protection Act 1998 (the "DPA") and all other relevant legislation and regulations. For the purposes of the DPA, we are the data controller of any personal data we process about you.
We may collect and/or receive personal information from you when you:
We may also collect your personal information from publicly available information such as information on third party websites or from our business partners.
The types of personal information we receive, store and use may include:
We use the personal information we collect and receive to help us understand your needs and to help us provide you with a better service. In particular, we collect, store and process your personal information for the following reasons:
We may disclose personal information we collect or receive:
We may aggregate information about you with information about other users of our Website or Mobile Apps to create statistical data about users. This is statistical data that does not identify you and we may distribute any such aggregate information to third parties we work with.
We will only send you marketing communications by electronic means (e-mail, via our apps or text) if those communications relate to goods, services or opportunities which are similar to those that you have previously purchased or expressed an interest in or if you have consented to us contacting you in this way. We will only permit third parties to send you marketing communications by electronic means if you have consented to this.
During your account set-up process you will be able to opt out of receiving marketing communications from us and/or third parties. You can change your marketing preferences at any time by contacting us at firstname.lastname@example.org.
Personal information we collect from you may be transferred to and stored in destinations outside the European Economic Area and may be processed by staff operating outside the European Economic Area. Countries outside the European Economic Area may not offer the same levels of data protection as the UK. By submitting your personal information you agree to this transfer, storage and processing.
We will take all steps reasonably necessary to keep your data secure. You should be aware that transmission of information via the internet is not entirely secure and we cannot guarantee the security of any data you transmit to our Website or Mobile Apps via the internet.
We will retain your personal information and other information which we have collected or received to the extent required by applicable laws and as we may require for operational and legal purposes.
Cookies generally fall into one of the following categories:
Our Website uses all of the above types of cookies.
Some of our cookies remain on your device between your browsing sessions.
You can disable our cookies by changing the settings on your browser but doing so might mean you are unable to use certain features of our Website.
You have a right under the Data Protection Act 1998 to access information we hold about you by contacting us at email@example.com. We may charge you a fee of £10 to access this information.
If you have any questions or comments on this policy or you would like to request a copy of your personal information, you can contact us at firstname.lastname@example.org.